At Elysvra, we believe exceptional jewelry deserves exceptional support.
Our Customer Service Team is committed to offering a seamless, elegant, and trustworthy experience from the moment you visit our website to the moment your piece arrives in your hands.
Whether you need help choosing the perfect piece, tracking your order, or understanding our services, we are here for you.
Our team provides guidance tailored to your needs — from product details to styling recommendations. Every inquiry is handled with care and attention.
We help you with:
Order placement
Order verification
Tracking updates
Delivery inquiries
You will always know the status of your purchase from start to finish.
We offer clear, accurate details about:
Materials & gemstones
Sizes & dimensions
Care instructions
Custom or special requests
If you have questions, we respond quickly and professionally.
If your item qualifies under our Return Policy, we will guide you through the process with ease. We aim to make returns or exchanges simple and stress-free.
Need help with your Elysvra account?
We assist with:
Password resets
Updating personal information
Managing orders
Subscription preferences
Our support team is available to assist you with any questions.
Email: support@elysvra.com
Website: https://elysvra.com
Response Time: Within 24–48 hours
Yes. We offer reliable international shipping through trusted logistics partners.
Once your order is shipped, we send a tracking link directly to your email.
We support secure online payments through major credit/debit cards and verified payment gateways.
Absolutely. Every piece is crafted using genuine materials, ethically sourced stones, and luxury-grade craftsmanship.
Elysvra stands for quality, trust, and exceptional customer experience.
Every message, every order, and every customer is important to us.
If there is anything we can assist you with, we are here — dedicated to delivering the refined service you deserve.